Version 2026-v1

Terms & Conditions

Including the Attendance, Missed Lesson and Credit Policy.

Registration

Registration is made through a parent or guardian account. A permanent Student ID is issued to each child. A registration is only complete once payment has been received and confirmed.

Payment

Fees are payable in advance through our secure Stripe checkout. Card details are never stored by the Academy. A paid tax invoice is issued automatically by RS Academy Pty Ltd (ABN 42 693 869 126) trading as Rising Star Academy.

Capacity

Places are limited to protect coaching quality. Adding a class to your cart does not reserve a place. A place is held for approximately 15 minutes while you complete checkout and is released if payment is not completed.

Full-Term Priority

Full-term enrolments receive priority. Casual attendance is registered as interest only until the Academy confirms full-term numbers and opens casual bookings.

Level Eligibility

New students generally commence in Level 1. Level 2 entry is subject to Head Coach approval following an assessment.

Missed Lessons and Credits

Eligible full-term students may receive up to two session credits per term. Credits are never issued automatically. All credits require Academy approval, belong to the individual student, are non-refundable and non-transferable, and carry over to the immediately following term only.

Illness

Please notify the Academy as soon as reasonably possible. Medical confirmation may be requested. The absence is recorded and submitted for credit review; the outcome is determined by the Academy.

Planned Absence

At least one week's notice is generally required for a planned absence to be considered for credit review.

No-Show

An absence without communication is not eligible for a credit, other than in exceptional circumstances at the Academy's discretion.

Academy Cancellation

If the Academy cancels a paid session, affected students are offered a suitable make-up session or a refund of the applicable session fee. An Academy cancellation does not use any part of a student's credit allowance.

Refunds

Refunds are processed to the original payment method through Stripe and remain linked to the original payment record.

Parent and Student Responsibilities

Students are expected to arrive on time, prepared, and to behave with respect towards coaches, teammates and opponents. Parents are asked to keep contact and medical details current.

Privacy and Communication

Personal information is collected only to operate the Academy and is not sold or shared for marketing. Parents receive operational emails relating to their child's training.

Participation and Media

Badminton involves normal physical activity risk. Photography or video may occasionally be taken for Academy purposes; please advise us in writing if you do not consent.

RS Academy Pty Ltd · ABN 42 693 869 126 · Trading as Rising Star Academy

Questions about these terms: risingstarbne@gmail.com